
The Cimmarustis recognize that well-trained employees are the foundation of every company´s success. Effective employees, coupled with a good dining experience, will help bring customers back again and again. That´s why our Director of Training never forgets one of the company´s primary goals: Guest Satisfaction. Both management and hourly employees undergo special training programs which have been developed by our professional staff. All management personnel are trained at designated training stores in each state. Hourly employees undergo training at their own work site. Also, some hourly employees receive certification so that they, in turn, can train new employees as they are hired. All employees have the opportunity to attend sales, service and customer relations seminars to sharpen their skills. Special programs are developed for Restaurant Managers and Assistant Managers as well. Our Director of Training develops and implements all the training programs, materials and procedures we use. We believe that, thanks to careful training on actual sites by seasoned professionals, our new employees will find their stress level reduced. With relaxed, comfortable employees serving them, our customers benefit, too. |